Utility Billing Software

Professional Customer Service

Customer Portal

Cloud-based software specifically for Utility Billing. Our staff manages your billing and exception processing, with real time field contact through mobile devices.

With our extended business hours, our staff can manage your utility’s phone calls. Full-time or part-time, pay only for what you need.

With 8 payment channels, real-time account updates and automatic account linking for landlords and large accounts, your customers will be able to easily manage their account.

Bill Print & E-Billing

Payment Processing

Training & Skills Development

Sophisticated bill printing, driven by state-of-the-art software. We offer customized messages on bills, along with electronic bill presentment.

Customer accounts will show real-time payment updates, while OPUS21 staff can manage the “white mail” and exception processing. Our qualified staff can also manage lock-box payments.

OPUS21 offers customized training for improved customer service, in-house collections and leadership development. With an emphasis on attitude change and skills development, designed to increase customer satisfaction.